Received my order in good condition . Who ever delivered it left a dog biscuit for our babies ( so sweet ) . I was receiving notices that I had an order that could not be delivered because we were not home . At that time the only package that was in transit was my PetBucket order . I contacted you and the helpful staff member located my package . I was able to determine that notices I was receiving was scammers . I have recommended PetBucket to friends and family . Until next order , Thank You . Helga. Benoit